Profil Dosen

Tatik Suryani

 

 

 

 

 

Nama                               : Prof. Dr. Dra. Tatik Suryani, Psi., M.M.

Program Studi                   : Magister Manajemen

Jabatan Akademik             : Guru Besar/ Profesor

Jabatan Fungsional            : -

Pendidikan Tertinggi          : S3 Manajemen Pemasaran, Universitas Airlangga

Status Ikatan Kerja            : Dosen Tetap

 

Sinta ID        Google Scholar       Scopus ID     Download CV

 


RIWAYAT PENDIDIKAN

No

Perguruan Tinggi

Bidang Ilmu

Gelar Akademik

Tanggal Ijazah

Jenjang

1

Universitas Airlangga

Psikologi

Dra. ,Psi

1990

S1

2

Universitas Airlangga

Manajemen

M.M.

1998

S2

3

Universitas Airlangga

Manajemen Dr. 2002 S3

 

+ PENELITIAN

  • 2021  |  Ketua  |  Peran Aktivitas Pemasaran Media Sosial Untuk Peningkatan Perilaku Ko-Kreasi Pelanggan | PPPM

  • 2020  |  Ketua |   Peningkatan Kinerja Pemasaran Usaha Kecil Dan Menengah (UKM) dari Perspektif Pelanggan  Melalui Pengembangan Kualitas Website  dan Media Sosial  | Dikti

  • 2019  |  Ketua |   Peningkatan Kinerja Pemasaran Usaha Kecil Dan Menengah (UKM) dari Perspektif Pelanggan  Melalui Pengembangan Kualitas Website  dan Media Sosial | Dikti

 

+ PENGABDIAN MASYARAKAT
  • Narasumber: E-Marketing bagi UKM 20 Februari 2021  |  Nasional  |  2021
  • Narasumber talkshow: Strategi Bisnis UKM masa New Normal  Radio Trijaya, 14 Oktober 2020  |  Nasional  |  2020
  • Narasumber: Workshop Penyusunan Statuta Pt Swasta L2 Dikti Wilayah 7, 7 Oktober 2020  |  Wilayah  |  2020
  • Narasumber: Best Practice tata Kelola PT Menuju Kampus Unggul 17 Juli 2020  |  Nasional  |  2020
  • Narasumber: Workshop online Strategi Peningkatan Akreditasi melalui SPMI L2 Dikti Wilayah 7 & Univ. Ciputra, 15 Juli 2020  |  Wilayah | 2020
  • Nara Sumber: Personal Branding Ikatan Sarjana Wanita Indonesia, 10 Juli 2020  |  Wilayah |  2020
  • Nara sumber: Penyusunan Roadmap Penelitian 9 Juli 2020  |  Wilayah  |  2020
  • Nara sumber: Era New Normal Tetap Kreatif dan Produktif, 20 Juni 2020    Nasional    2020
  • Narasumber workshop:Strategi Penulisan Artikel Ilmiah di Jurnal Nasional Terakreditasi  Terindex Sinta, 6 Juni,2020    Nasional    2020
  • Nara sumber Talkshow: Membangun hubungan dengan pelanggan dengan pemanfaatan Teknoli Informasi & Komunikasi, 11 Maret 2020    Nasional    2020
  • Nara sumber: Workshop Penyusunan Perangkat pembelajaran Berorientasi KKNI Universitas Islam Lamongan, 28 Januari 2020    Wilayah    2020
  • Narasumber: jabatan Akademik Dosen Universitas Ciputra, 21Januari 2020  |  Wilayah  |  2020
  • Narasumber Pengembangan Dokumen Sistem Penjaminan Mutu Internal Program Asuh Menuju Prodi Unggul (Sertifikat)  |  Wilayah |   2019
  • Narasumber Lokakarya Audit Mutu Internal Program Asuh Menuju Program Studi Unggul (Sertifikat)  |  Wilayah  |  2019
  • Narasumber Magang : Pengembangan Dokumen SPMI dan Tata Kelola Program Studi (Sertifikat)  |  Wilayah  |  2019
  • Narasumber Talkshow  Radio MNC Trijaya 104.7FM "Guerrilla Marketing,How to Win The Battle" (Sertifikat)  |  Nasional  |  2019
  • Narasumber Pengembangan Sistem Penjaminan Mutu Internal (Sertifikat)  |  Wilayah  |  2019

 

+ PUBLIKASI ILMIAH

 

  • 2021  |  SOME-Q: A Model Development and Testing for Assessing the Consumers’ Perception of Social Media Quality of Small Medium-Sized Enterprises (SMEs) | Tatik Suryani, Abu Amar Fauzi, Mochamad Nurhadi    Vol 29 (1), pp. 1-29, 2021 https://www.tandfonline.com/doi/abs/10.1080/15332667.2020.1717277  |  Journal of Relationship Marketing
  • 2021  |  The Effect Of Transformational Leadership On Organizational Innovation Through Employee Creativity And Internal Social Capital In The Pandemic Time Of Covid-19 |Vol 20 (3), pp1-21  |  Academy of Strategic Management Journal
  • 2020  |  Maximizing Happiness At Work: The Best Practices Of Transformational Leadership At Food And Beverage Start-Up Business In Indonesia   |  R Setiawan, A Eliyana, T Suryani, A Handojo   | Vol 11 (12), pp. 1265-1271 https://www.sysrevpharm.org/abstract/maximizing-happiness-at-work-the-best-practices-of-transformational-leadership-at-food-and-beverage-startup-business-in--67307.html  | Systematic Reviews in Pharmacy
  • 2020  |  Promoting Employee Creativity: The Practices ff Transformational Leadership, Knowledge Sharing, And Task Conflict Behaviour On Start-Up Business In Indonesia | R Setiawan, A Eliyana, T Suryani, D Liaw  |  Vol 11 (12), pp. 1272-1282 ysrevpharm.org/abstract/promoting-employee-creativity-the-practices-of-transformational-leadership-knowledge-sharing-and-task-conflict-behaviour-67324.html | Systematic Reviews in Pharmacy
  • 2020 |   Measuring Pro-Growth Working Environment: An Exploratory Factor Analysis | R Setiawan, A Eliyana, T Suryani  |  Vol 11 (12), pp. 1261-1264 https://www.sysrevpharm.org/abstract/measuring-progrowth-working-environment-an-exploratory-factor-analysis-67294.html Systematic Reviews in Pharmacy
  • 2020  |  Green Campus Competitivenes: Implementation of Servant Leadership | Roy Setiawan, Anis Eliyana, Tatik Suryani  |  Vol. 9 (4) (2020), pp. 1237–1242 (Scopus Q2) 2020/6/23 https://journals.lka.lt/journal/jssi/article/720/info  |  Journal of Security and Sustainability
  • 2020  |  Increasing Life Satisfaction at The Work Place Roy Setiawan, Anis Eliyana, Tatik Suryani, Yufan Nathan  |  Vol. 12 (12), 262-274 (Scopus Q2) https://www.ijicc.net/index.php/volume-12-2020/179-vol-12-iss-12  |  International Journal of Innovation, Creativity, and Change
  • 2020  |  Boosting Innovative Work Behavior on Local Branded Fashion: The Evidence From Indonesia | Roy Setiawan, Anis Eliyana, Tatik Suryani, Gisela Tirsa  |  Vol. 25 (2), 66-74 (Scopus Q2) CANCELLED | https://dialnet.unirioja.es/servlet/articulo?codigo=7412967 | Utopia y Praxis
  • 2020    Creating Job Satisfaction in a Strict Organization | (Roy Setiawan, Anis Eliyana, Tatik Suryani, Jonathan Christopher)  |  Vol. 36 (27), 376-385 (Scopus Q3) |  Opcion Journal Universidad del Zulia,
  • 2020  |  The Influence of Ingredients, Halal Logo and Religiosity on the Consumer Purchase Intention at Kober Mie Setan Gresik | Veny Lidiawati & Tatik Suryani.   |  Vol 7, No 2 (2020) pp. 294 – 307 https://ijmmu.com/index.php/ijmmu/article/view/1482 | International Journal of Multicultural and Multireligious Understanding
  • 2020  |  World-Class Hospitality Management in Tourism Strategy: The Implementation of Servant Leadership | R Setiawan, A Eliyana, T Suryani, LO Osito    12 (3s), 3122–3128-3122–3128 https://www.iratde.com/index.php/jtde/article/view/1221 | Journal of Talent Development and Excellence
  • 2020  |  Understanding Shariah Compliance According To Indonesian Muslim Entrepreneurs And Business people IY Fauzia, W Lestari, T Suryani |    Vol. 12 (1) http://journal.uinjkt.ac.id/index.php/iqtishad/article/view/8775 | Al-Iqtishad: Jurnal Ilmu Ekonomi SyarAl-Iqtishad: Jurnal Ilmu Ekonomi Syar
  • 2020    The Roles of Work Climate and Knowledge Sharing: The Effect of Leader Creative Behavior to Organizational Creativity at Furniture Industries in Indonesia | R Setiawan, A Eliyana, T Suryani, EO Sugiharto  |  Vol 11 (11), pp 306 – 214 https://www.sysrevpharm.org/articles/the-roles-of-work-climate-and-knowledge-sharing-the-effect-of-leader-creative-behavior-to-organizational-creativity-at-f.pdf  |   Systematic Reviews in Pharmacy
  • 2020  |  The Effect of Market Orientation on innovation Capacity through Entrepreneurial Orientation at Business Startup Coffee Shop in Indonesia | R Setiawan, A Eliyana, T Suryani, H Prayitto  |  Vol 11 (11), pp. 298-305 https://www.sysrevpharm.org/articles/the-effect-of-market-orientation-on-innovation-capacity-through-entrepreneurial-orientation-at-business-startup-coffee-s.pdf   |  Systematic Reviews in Pharmacy
  • 2020  |  Shaping Creative Performance In The Disruptive Era: Strategic Human Resources Perspective | R Setiawan, A Eliyana, T Suryani, VP Wikarsa    Vol 11 (12), pp. 1139-1143 https://www.sysrevpharm.org/abstract/shaping-creative-performance-in-the-disruptive-era-strategic-human-resources-perspective-67035.html  |  Systematic Reviews in Pharmacy
  • 2020  |  An Exploratory Factor Analysis For Entrepreneurial Values Based Developmental Interaction Capability | R Setiawan, A Eliyana, T Suryani    Vol 11 (12), pp. 1157-1162  |  Systematic Reviews in Pharmacy
  • 2020  |  Building Customer Citizenship Behavior from Relationship Quality and Perceived Value Perspective in Online Transportation Service | T Suryani, I Listyarti  |  Vol 1 (1), pp. 112-121 https://iptek.its.ac.id/index.php/jsh/article/view/6789  |  Jurnal Sosial Humaniora (JSH)
  • 2020  |  The Determinant Of Website Quality And E- Service Quality At Sme In Indonesia | Moch Nurhadi Tatik Suryani, Abu Amar Fauzi    Vol 22 (2), 2020 pp.131-141 jurnalmanajemen.petra.ac.id/index.php/man/issue/view/3359  |  Jurnal Manajemen dan Kewirausahaan (Journal of Management and Entrepreneurship)
  • 2019  | Measuring the effects of service quality by using CARTER model towards customer satisfaction, trust and loyalty in Indonesian Islamic banking | Vol. 10 No. 1, pp. 269-289. https://doi.org/10.1108/JIMA-04-2017-0048  22 February 2019 | Journal of Islamic Marketing, Impac Factor: 0,52
  • 2019  |  The Impact of Total Quality Management on Service Quality, Customer Engagement, and Customer Loyalty in Banking | R Harimurti, T Suryani | Vol. 21, No. 2, pp. 95-103 | Publication date 2019/10/25  jurnalmanajemen.petra.ac.id/index.php/man/article/view/21884  |  Jurnal Manajemen dan Kewirausahaan
  • 2019  |  The The Effects Of Local Culture On Tourism Products And Domestic Tourist Satisfaction In Tourism Destinations |  Vol. 7 No. 12 (2019) pp. https://journals.scholarpublishing.org/index.php/ABR/article/view/7560  |  Archieves of Business research
  • 2019  |  Dampak Pelatihan dan Pendampingan Manajemen Usaha Terhadap Kinerja Pada Kelompok Usaha Camilan Khas Gresik | September2019, Vol. 04, No. 02, hal 61–66 https://core.ac.uk/reader/268088150  |  Jurnal Pengabdian Masyarakat (JPM17)
  • 2019  |  Persepsi Nilai Dan Kualitas Hubungan Terhadap Ccb Dengan Mediasi Kepuasan Pelanggan Pada Transportasi Online Grab Di Surabaya | Vol 4 (2) pp. 94-106  https://ojs.unpkediri.ac.id/index.php/manajemen/article/view/13161  |  Jurnal Nusamba
  • 2019  |  Persepsi Nilai dan Kualitas Layanan terhadap Perilaku Kewarganegaraan Pelanggan Aplikasi Go-Jek | Vol 12 (2), pp. 77-88 https://www.journal.unpas.ac.id/index.php/jrbm/article/view/1657  |  Jurnal Riset Bisnis dan Manajemen
 

+ Penyampaian Makalah Secara Oral Pada Pertemuan / Seminar Ilmiah

  • Consumer Behavior in the Mids of the Covid-19 Crisis  |   The Impact Of The Dimensions of E-Service Quality On Customer
    Decision Making And Satisfaction And Its Implications In The Pandemic Era |  12 Oktober 2020

  • The 2 nd International Conference on Business and Banking Innovations (ICOBBI) 2020  “Nurturing Business and Banking Sustainability” | The Effect of Website and Social Media On Customer Behavior Responses  |  Surabaya, 14 -15 August 2020

  • The 1st International Conference on Business and Engineering Management  |  Building Customer Citizenship Behavior from Relationship Quality and Perceived Value Perspective in Online Transportation Service  |  1 Februari 2020

  • Seminar nasional ilmu terapan (SNITER 2019)  |  Determinan Kualitas Website  Pada Perusahaan Skala Kecil  Dan Menengah   | 14 September 2019, Universitas Widya Kartika

  • International Conference Management and Enterpreneurship   |   Enhancing Brand Image of Small Medium-sized Enterprises (SMEs) From Website and Social Media. |   25 – 27 Juli 2019, Phuket

  • International Conference on Interdisciplinary Research in Higher Eduactioan (ICRHE 2019)  |  Measurement Development Issues In  Business Behavior Research in Fourth Industry Revolution  | 18 – 20 Juli  2019 di Hotel Renaissance Kuala Lumpur Hotel

 

+ PRESTASI / PENGAKUAN / PENGHARGAAN

  • International Conference on Business and banking Innovation  |  Reviewer   |  14 – 15 Agustus 2020    STIE Perbanas, Sri pathum University, USM, dan Maritim Academy of Asia & Pacific
  • International Conference on Business and banking Innovation  |   Juara II Presenter |   14 – 15 Agustus 2020     STIE Perbanas, Sri pathum University, USM, dan Maritim Academy of Asia & Pacific
  • International Conference on Interdisciplinary Research in Higher Education (ICIRHE 2019)   |  Judge |    18 – 20 Juli  2019    Hotel Renaissance Kuala Lumpur

 

+ Penulisan Buku yang diPublikasikan

  • E-Marketing Bagi UKM: Strategi Periklanan, Website & Media Sosial, Jumlah halaman 262, Penerbit jakad Media Publishing ISBN : 978-623-6551-99-8, 2020
  • Corporate Social responsibility di Indonesia, JP Books, Surabaya Ukuran: 14,5 x 21 cm Halaman: x + 150 ISBN 978-602-5836-85-5, 2019

 

+ ORGANISASI

 

+ PENGALAMAN LAIN

  • Pengarah Insan Doktor Ekonomi Indonesia
  • Dewan Redaksi Jurnal Ekonomi  Bisnis dan Akuntansi Ventura
  • Mitra Bestari, Management and  Entrepreneurship Journal (Jurnal Manajemen dan Kewirausahaan), Terakreditasi Nasional. Universitas Kristen Petra. 2012 – sekarang.
  • Prsident of Asian Association for Interdisciplinary Research
  • Penasihat Forum Dosen Ikatan Sarjana Ekonomi Indonesia
  • Fasilitator Sistem Penjaminan Mutu Internal Kemendikbud Ristek
  • Fasilitator Pekerti dan Applied Approach
     

 

+ Mata Kuliah yang diajarkan

1. Metodologi penelitian
2.  Perilaku Konsumen
3.  Manajemen Pemasaran
4.  Manajemen Sumber daya Manusia & Kepemimpinan

 

+ Sertifikasi 

1.    Certified Marketing Asia Pacific
2.    Certified Assesment Center, tahun 2016.
3.    Certified Asesor  Kompetensi BNSP sampai dengan sekarang (No. Reg. No 93000 2419 0039812 2016)
4.    Certified Asesor Sertifikasi Dosen sampai sekarang.
5.    Sertifikasi dosen

 

 

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